{"id":30654,"date":"2022-09-07T13:52:26","date_gmt":"2022-09-07T13:52:26","guid":{"rendered":"https:\/\/widioo.com\/faqs\/"},"modified":"2025-10-27T06:01:16","modified_gmt":"2025-10-27T06:01:16","slug":"faqs","status":"publish","type":"page","link":"https:\/\/widioo.com\/pt-pt\/faqs\/","title":{"rendered":"FAQs"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"30654\" class=\"elementor elementor-30654 elementor-29359\">\n\t\t\t\t<div class=\"wd-negative-gap elementor-element elementor-element-1b40ec4 wd-section-stretch e-flex e-con-boxed e-con e-parent\" data-id=\"1b40ec4\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-e26785c wd-width-100 elementor-widget elementor-widget-wd_title\" data-id=\"e26785c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"wd_title.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"title-wrapper wd-set-mb reset-last-child wd-title-color-default wd-title-style-default wd-title-size-default text-center\">\n\n\t\t\t\n\t\t\t<div class=\"liner-continer\">\n\t\t\t\t<h1 class=\"woodmart-title-container title wd-fontsize-l\">Perguntas e respostas<\/h1> \n\t\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t\t\t<div class=\"title-after_title reset-last-child wd-fontsize-xs\">\n\t\t\t\t\t<p>Escreva-nos um e-mail atrav\u00e9s do formul\u00e1rio ou envie-nos um e-mail diretamente para.<\/p>\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-5fb22f8 elementor-widget elementor-widget-wd_button\" data-id=\"5fb22f8\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"wd_button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"wd-button-wrapper text-center\" >\n\t\t\t<a class=\"btn btn-style-default btn-shape-rectangle btn-size-default btn-color-primary btn-icon-pos-right\"  href=\"https:\/\/widioo.com\/contact-us\/\">\n\t\t\t\t<span class=\"wd-btn-text\" data-elementor-setting-key=\"text\">\n\t\t\t\t\tCONTACTE-NOS\t\t\t\t<\/span>\n\n\t\t\t\t\t\t\t<\/a>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"wd-negative-gap elementor-element elementor-element-f8c4990 e-flex e-con-boxed e-con e-parent\" data-id=\"f8c4990\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-9045583 e-con-full e-flex e-con e-child\" data-id=\"9045583\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-f2130e2 wd-width-100 elementor-widget elementor-widget-wd_title\" data-id=\"f2130e2\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"wd_title.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"title-wrapper wd-set-mb reset-last-child wd-title-color-default wd-title-style-underlined wd-title-size-default text-left\">\n\n\t\t\t\n\t\t\t<div class=\"liner-continer\">\n\t\t\t\t<h2 class=\"woodmart-title-container title wd-fontsize-l\">FAQ<\/h2> \n\t\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-947a33e e-con-full e-flex e-con e-child\" data-id=\"947a33e\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-ebf0c31 e-con-full e-flex e-con e-child\" data-id=\"ebf0c31\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-41810c7 elementor-widget elementor-widget-wd_text_block\" data-id=\"41810c7\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"wd_text_block.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"wd-text-block reset-last-child text-left\">\n\t\t\t\n\t\t\t<h3>O pre\u00e7o inclui portes de envio e taxas alfandeg\u00e1rias?<\/h3><p><span style=\"font-family: Jost, Arial, Helvetica, sans-serif; font-size: 14px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; white-space-collapse: collapse;\">Os nossos pre\u00e7os indicados n\u00e3o incluem custos de envio ou taxas\/impostos de importa\u00e7\u00e3o. As taxas de envio s\u00e3o calculadas com base na sua localiza\u00e7\u00e3o e quantidade da encomenda, e quaisquer taxas alfandeg\u00e1rias ou impostos s\u00e3o da responsabilidade do comprador. Tamb\u00e9m pode contactar-nos para explorar op\u00e7\u00f5es de envio mais econ\u00f3micas e solu\u00e7\u00f5es para taxas.  <\/span><\/p>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-e2e1a69 elementor-widget elementor-widget-wd_text_block\" data-id=\"e2e1a69\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"wd_text_block.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"wd-text-block reset-last-child text-left\">\n\t\t\t\n\t\t\t<h3>Qual \u00e9 a vossa quantidade m\u00ednima de encomenda (MOQ)?<\/h3><p><span style=\"font-family: Jost, Arial, Helvetica, sans-serif; font-size: 14px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; white-space-collapse: collapse;\">A nossa quantidade m\u00ednima de encomenda \u00e9 de 100 unidades.<\/span><\/p>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-13e8696 elementor-widget elementor-widget-wd_text_block\" data-id=\"13e8696\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"wd_text_block.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"wd-text-block reset-last-child text-left\">\n\t\t\t\n\t\t\t<h3>Posso encomendar modelos diferentes em conjunto?<\/h3><p><span style=\"font-family: Jost, Arial, Helvetica, sans-serif; font-size: 14px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; white-space-collapse: collapse;\">Sim. Pode misturar modelos diferentes, desde que a encomenda total cumpra o MOQ. <\/span><\/p>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-b02a088 elementor-widget elementor-widget-wd_text_block\" data-id=\"b02a088\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"wd_text_block.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"wd-text-block reset-last-child text-left\">\n\t\t\t\n\t\t\t<h3>Que op\u00e7\u00f5es de personaliza\u00e7\u00e3o oferecem?<\/h3><p style=\"margin-bottom: 0px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 600; font-family: hkgroteskpro, Arial, Helvetica, sans-serif; color: #242424; text-transform: none;\"><span style=\"font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; font-family: Jost, Arial, Helvetica, sans-serif; font-size: 14px; white-space-collapse: collapse; color: #767676;\">Oferecemos personaliza\u00e7\u00e3o de cores, impress\u00e3o de log\u00f3tipos, personaliza\u00e7\u00e3o de amostras e montagem\/correspond\u00eancia de acess\u00f3rios.<\/span><\/p>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-0f07975 elementor-widget elementor-widget-wd_text_block\" data-id=\"0f07975\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"wd_text_block.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"wd-text-block reset-last-child text-left\">\n\t\t\t\n\t\t\t<h3>Posso obter uma amostra primeiro?<\/h3><p style=\"margin-bottom: 0px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 600; font-family: hkgroteskpro, Arial, Helvetica, sans-serif; color: #242424; text-transform: none;\"><span style=\"font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; font-family: Jost, Arial, Helvetica, sans-serif; font-size: 14px; white-space-collapse: collapse; color: #767676;\">As amostras est\u00e3o dispon\u00edveis. Os custos da amostra podem ser deduzidos de encomendas em massa. <\/span><\/p>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-72b1f99 e-con-full e-flex e-con e-child\" data-id=\"72b1f99\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-117b70d elementor-widget elementor-widget-wd_text_block\" data-id=\"117b70d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"wd_text_block.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"wd-text-block reset-last-child text-left\">\n\t\t\t\n\t\t\t<h3>Verei uma amostra ou rascunho antes da produ\u00e7\u00e3o?<\/h3><p>Fornecemos fotos reais ou enviamos amostras para a sua confirma\u00e7\u00e3o antes da produ\u00e7\u00e3o em massa.<\/p>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-cf28e75 elementor-widget elementor-widget-wd_text_block\" data-id=\"cf28e75\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"wd_text_block.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"wd-text-block reset-last-child text-left\">\n\t\t\t\n\t\t\t<h3>Qual a rapidez com que podem entregar?<\/h3><p>Os artigos padr\u00e3o em stock s\u00e3o enviados no prazo de 48 horas ap\u00f3s o pagamento. As encomendas personalizadas ou grandes demoram cerca de 7 a 25 dias (por favor, confirme o tempo exato). <\/p>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-388e3dc elementor-widget elementor-widget-wd_text_block\" data-id=\"388e3dc\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"wd_text_block.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"wd-text-block reset-last-child text-left\">\n\t\t\t\n\t\t\t<h3>Que op\u00e7\u00f5es de pagamento e envio suportam?<\/h3><p>Aceitamos T\/T e PayPal. O envio pode ser organizado por expresso, a\u00e9reo ou mar\u00edtimo, de acordo com as suas necessidades. <\/p>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-f8a36e1 elementor-widget elementor-widget-wd_text_block\" data-id=\"f8a36e1\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"wd_text_block.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"wd-text-block reset-last-child text-left\">\n\t\t\t\n\t\t\t<h3>Como lidam com problemas de qualidade do produto?<\/h3><p>Temos um rigoroso processo de inspe\u00e7\u00e3o de qualidade. Se forem encontrados problemas de qualidade, ofereceremos substitui\u00e7\u00e3o ou reembolso para proteger os seus interesses. <\/p>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-bc012af elementor-widget elementor-widget-wd_text_block\" data-id=\"bc012af\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"wd_text_block.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"wd-text-block reset-last-child text-left\">\n\t\t\t\n\t\t\t<h3>Qual \u00e9 a vossa pol\u00edtica de devolu\u00e7\u00e3o ou reembolso?<\/h3><p>Para problemas n\u00e3o relacionados com a qualidade, as devolu\u00e7\u00f5es n\u00e3o s\u00e3o aceites para evitar elevados custos de envio internacional. Para problemas de qualidade verificados, cobriremos o custo ou ofereceremos substitui\u00e7\u00e3o\/reembolso. <\/p>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Perguntas e respostas Escreva-nos um e-mail atrav\u00e9s do formul\u00e1rio ou envie-nos um e-mail diretamente para. CONTACTE-NOS FAQ O pre\u00e7o inclui<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-30654","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/widioo.com\/pt-pt\/wp-json\/wp\/v2\/pages\/30654","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/widioo.com\/pt-pt\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/widioo.com\/pt-pt\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/widioo.com\/pt-pt\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/widioo.com\/pt-pt\/wp-json\/wp\/v2\/comments?post=30654"}],"version-history":[{"count":2,"href":"https:\/\/widioo.com\/pt-pt\/wp-json\/wp\/v2\/pages\/30654\/revisions"}],"predecessor-version":[{"id":31567,"href":"https:\/\/widioo.com\/pt-pt\/wp-json\/wp\/v2\/pages\/30654\/revisions\/31567"}],"wp:attachment":[{"href":"https:\/\/widioo.com\/pt-pt\/wp-json\/wp\/v2\/media?parent=30654"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}