{"id":30657,"date":"2022-09-07T13:52:26","date_gmt":"2022-09-07T13:52:26","guid":{"rendered":"https:\/\/widioo.com\/faq\/"},"modified":"2025-10-27T06:02:20","modified_gmt":"2025-10-27T06:02:20","slug":"faq","status":"publish","type":"page","link":"https:\/\/widioo.com\/fr\/faq\/","title":{"rendered":"FAQ"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"30657\" class=\"elementor elementor-30657 elementor-29359\">\n\t\t\t\t<div class=\"wd-negative-gap elementor-element elementor-element-1b40ec4 wd-section-stretch e-flex e-con-boxed e-con e-parent\" data-id=\"1b40ec4\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-e26785c wd-width-100 elementor-widget elementor-widget-wd_title\" data-id=\"e26785c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"wd_title.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"title-wrapper wd-set-mb reset-last-child wd-title-color-default wd-title-style-default wd-title-size-default text-center\">\n\n\t\t\t\n\t\t\t<div class=\"liner-continer\">\n\t\t\t\t<h1 class=\"woodmart-title-container title wd-fontsize-l\">Questions et r\u00e9ponses<\/h1> \n\t\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t\t\t<div class=\"title-after_title reset-last-child wd-fontsize-xs\">\n\t\t\t\t\t<p>\u00c9crivez-nous un e-mail via le formulaire, ou envoyez-nous simplement un e-mail directement \u00e0.<\/p>\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-5fb22f8 elementor-widget elementor-widget-wd_button\" data-id=\"5fb22f8\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"wd_button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"wd-button-wrapper text-center\" >\n\t\t\t<a class=\"btn btn-style-default btn-shape-rectangle btn-size-default btn-color-primary btn-icon-pos-right\"  href=\"https:\/\/widioo.com\/contact-us\/\">\n\t\t\t\t<span class=\"wd-btn-text\" data-elementor-setting-key=\"text\">\n\t\t\t\t\tCONTACTEZ-NOUS\t\t\t\t<\/span>\n\n\t\t\t\t\t\t\t<\/a>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"wd-negative-gap elementor-element elementor-element-f8c4990 e-flex e-con-boxed e-con e-parent\" data-id=\"f8c4990\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-9045583 e-con-full e-flex e-con e-child\" data-id=\"9045583\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-f2130e2 wd-width-100 elementor-widget elementor-widget-wd_title\" data-id=\"f2130e2\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"wd_title.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"title-wrapper wd-set-mb reset-last-child wd-title-color-default wd-title-style-underlined wd-title-size-default text-left\">\n\n\t\t\t\n\t\t\t<div class=\"liner-continer\">\n\t\t\t\t<h2 class=\"woodmart-title-container title wd-fontsize-l\">FAQ<\/h2> \n\t\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-947a33e e-con-full e-flex e-con e-child\" data-id=\"947a33e\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-ebf0c31 e-con-full e-flex e-con e-child\" data-id=\"ebf0c31\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-41810c7 elementor-widget elementor-widget-wd_text_block\" data-id=\"41810c7\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"wd_text_block.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"wd-text-block reset-last-child text-left\">\n\t\t\t\n\t\t\t<h3>Le prix comprend-il l'exp\u00e9dition et les droits de douane ?<\/h3><p><span style=\"font-family: Jost, Arial, Helvetica, sans-serif; font-size: 14px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; white-space-collapse: collapse;\">Nos prix indiqu\u00e9s n'incluent pas les frais de livraison ni les droits de douane\/taxes d'importation. Les frais de livraison sont calcul\u00e9s en fonction de votre localisation et de la quantit\u00e9 command\u00e9e, et tous droits de douane ou taxes sont \u00e0 la charge de l'acheteur. Vous pouvez \u00e9galement nous contacter pour explorer des options de livraison plus \u00e9conomiques et des solutions douani\u00e8res.<\/span><\/p>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-e2e1a69 elementor-widget elementor-widget-wd_text_block\" data-id=\"e2e1a69\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"wd_text_block.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"wd-text-block reset-last-child text-left\">\n\t\t\t\n\t\t\t<h3>Quelle est votre quantit\u00e9 minimale de commande (MOQ)&nbsp;?<\/h3><p><span style=\"font-family: Jost, Arial, Helvetica, sans-serif; font-size: 14px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; white-space-collapse: collapse;\">Notre quantit\u00e9 minimale de commande est de 100&nbsp;unit\u00e9s.<\/span><\/p>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-13e8696 elementor-widget elementor-widget-wd_text_block\" data-id=\"13e8696\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"wd_text_block.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"wd-text-block reset-last-child text-left\">\n\t\t\t\n\t\t\t<h3>Puis-je commander diff\u00e9rents mod\u00e8les ensemble ?<\/h3><p><span style=\"font-family: Jost, Arial, Helvetica, sans-serif; font-size: 14px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; white-space-collapse: collapse;\">Oui. Vous pouvez m\u00e9langer diff\u00e9rents mod\u00e8les tant que la commande totale respecte la quantit\u00e9 minimale de commande.<\/span><\/p>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-b02a088 elementor-widget elementor-widget-wd_text_block\" data-id=\"b02a088\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"wd_text_block.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"wd-text-block reset-last-child text-left\">\n\t\t\t\n\t\t\t<h3>Quelles options de personnalisation proposez-vous&nbsp;?<\/h3><p style=\"margin-bottom: 0px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 600; font-family: hkgroteskpro, Arial, Helvetica, sans-serif; color: #242424; text-transform: none;\"><span style=\"font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; font-family: Jost, Arial, Helvetica, sans-serif; font-size: 14px; white-space-collapse: collapse; color: #767676;\">Nous proposons la personnalisation des couleurs, l'impression de logos, la personnalisation d'\u00e9chantillons et l'assemblage\/l'assortiment d'accessoires.<\/span><\/p>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-0f07975 elementor-widget elementor-widget-wd_text_block\" data-id=\"0f07975\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"wd_text_block.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"wd-text-block reset-last-child text-left\">\n\t\t\t\n\t\t\t<h3>Puis-je obtenir un \u00e9chantillon d'abord ?<\/h3><p style=\"margin-bottom: 0px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 600; font-family: hkgroteskpro, Arial, Helvetica, sans-serif; color: #242424; text-transform: none;\"><span style=\"font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; font-family: Jost, Arial, Helvetica, sans-serif; font-size: 14px; white-space-collapse: collapse; color: #767676;\">Des \u00e9chantillons sont disponibles. Les co\u00fbts d'\u00e9chantillons peuvent \u00eatre d\u00e9duits des commandes en gros.<\/span><\/p>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-72b1f99 e-con-full e-flex e-con e-child\" data-id=\"72b1f99\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-117b70d elementor-widget elementor-widget-wd_text_block\" data-id=\"117b70d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"wd_text_block.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"wd-text-block reset-last-child text-left\">\n\t\t\t\n\t\t\t<h3>Verrai-je un \u00e9chantillon ou un projet avant la production ?<\/h3><p>Nous fournissons de vraies photos ou envoyons des \u00e9chantillons pour votre confirmation avant la production de masse.<\/p>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-cf28e75 elementor-widget elementor-widget-wd_text_block\" data-id=\"cf28e75\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"wd_text_block.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"wd-text-block reset-last-child text-left\">\n\t\t\t\n\t\t\t<h3>\u00c0 quelle vitesse pouvez-vous livrer&nbsp;?<\/h3><p>Les articles standard en stock sont exp\u00e9di\u00e9s dans les 48 heures apr\u00e8s le paiement. Les commandes personnalis\u00e9es ou importantes prennent environ 7 \u00e0 25 jours (veuillez confirmer pour le d\u00e9lai exact).<\/p>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-388e3dc elementor-widget elementor-widget-wd_text_block\" data-id=\"388e3dc\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"wd_text_block.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"wd-text-block reset-last-child text-left\">\n\t\t\t\n\t\t\t<h3>Quelles options de paiement et d'exp\u00e9dition prenez-vous en charge&nbsp;?<\/h3><p>Nous acceptons les virements bancaires et PayPal. L'exp\u00e9dition peut \u00eatre organis\u00e9e par express, a\u00e9rien ou maritime selon vos besoins.<\/p>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-f8a36e1 elementor-widget elementor-widget-wd_text_block\" data-id=\"f8a36e1\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"wd_text_block.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"wd-text-block reset-last-child text-left\">\n\t\t\t\n\t\t\t<h3>Comment g\u00e9rez-vous les probl\u00e8mes de qualit\u00e9 des produits&nbsp;?<\/h3><p>Nous avons un processus strict d'inspection qualit\u00e9. Si des probl\u00e8mes de qualit\u00e9 sont constat\u00e9s, nous offrirons un remplacement ou un remboursement pour prot\u00e9ger vos int\u00e9r\u00eats.<\/p>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-bc012af elementor-widget elementor-widget-wd_text_block\" data-id=\"bc012af\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"wd_text_block.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"wd-text-block reset-last-child text-left\">\n\t\t\t\n\t\t\t<h3>Quelle est votre politique de retour ou de remboursement&nbsp;?<\/h3><p>Pour les probl\u00e8mes non li\u00e9s \u00e0 la qualit\u00e9, les retours ne sont pas accept\u00e9s afin d'\u00e9viter les co\u00fbts \u00e9lev\u00e9s d'exp\u00e9dition internationale. Pour les probl\u00e8mes de qualit\u00e9 v\u00e9rifi\u00e9s, nous couvrirons les co\u00fbts ou offrirons un remplacement\/remboursement.<\/p>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Questions et r\u00e9ponses \u00c9crivez-nous un e-mail via le formulaire, ou envoyez-nous simplement un e-mail directement \u00e0. CONTACTEZ-NOUS FAQ Le prix<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-30657","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/widioo.com\/fr\/wp-json\/wp\/v2\/pages\/30657","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/widioo.com\/fr\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/widioo.com\/fr\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/widioo.com\/fr\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/widioo.com\/fr\/wp-json\/wp\/v2\/comments?post=30657"}],"version-history":[{"count":2,"href":"https:\/\/widioo.com\/fr\/wp-json\/wp\/v2\/pages\/30657\/revisions"}],"predecessor-version":[{"id":31568,"href":"https:\/\/widioo.com\/fr\/wp-json\/wp\/v2\/pages\/30657\/revisions\/31568"}],"wp:attachment":[{"href":"https:\/\/widioo.com\/fr\/wp-json\/wp\/v2\/media?parent=30657"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}